Your privacy matters: By registering and using 888poker, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read together with our
Terms and Conditions.
1. Introduction
This Privacy Policy applies to all users of the 888poker platform, which is operated for Pakistani players using the website at 888poker.fun. It describes how 888poker ("the Platform", "we", "us") collects, stores, uses and shares personal information when you register for an account, make a PKR deposit, use any game or betting market, or contact our support team.
We understand that Pakistani players want clarity about what information an online gaming platform holds and how it is handled. This policy is written in plain English — not legal boilerplate — so you can read it in a few minutes and actually understand it. If anything is unclear, you can always contact our support team for a plain-language explanation of any section.
By using 888poker, you agree to the practices described in this Privacy Policy. If you are not comfortable with how we handle data, please do not register or continue using the platform. You can request account closure and data deletion (where applicable) at any time by contacting support.
2. What Personal Information We Collect
888poker collects personal information across two main categories: information you provide directly and information that is generated automatically through your use of the platform.
Information You Provide Directly
- Registration details: Your name, date of birth, mobile number and any other details entered during account creation.
- Payment information: Details associated with your PKR deposit and withdrawal methods — including JazzCash account references, Easypaisa wallet identifiers, bank account names or card details entered during transactions. Full financial account numbers are handled by the payment processor, not stored directly by 888poker.
- Identity verification documents: Copies of identity documents submitted when verification is requested by the platform.
- Support communications: Any messages, emails or chat conversations you have with the 888poker support team, along with any information you provide in those communications.
- Responsible gaming inputs: Deposit limit amounts, self-exclusion requests and session time preferences you set within your account settings.
Information Generated Automatically
- Device and connection data: IP address, device type, operating system, browser type and general geographic region derived from your connection.
- Platform activity: Games played, bets placed, PKR amounts wagered, session duration, login and logout timestamps, and navigation patterns within the platform.
- Cookie and session data: Technical identifiers stored locally on your device that maintain your login session and allow the platform to function correctly. See Section 7 for full details.
3. How We Collect Your Information
Personal information is collected through the following means:
- Registration form: Information entered when you create your 888poker account.
- Deposit and withdrawal processes: Payment details provided when funding your PKR wallet or requesting a withdrawal through JazzCash, Easypaisa, Raast, bank transfer or card.
- Gameplay and betting activity: Automatically logged as you use games, place bets and navigate the platform.
- Support interactions: Information you provide when contacting the support team through live chat or email.
- Cookies and local storage: Technical data stored on your device while you use the 888poker website. See Section 7 for more detail.
- Identity verification: Documents you submit when a verification check is initiated, either as part of standard account operation or before processing a withdrawal.
4. How We Use Your Personal Information
888poker uses the personal information it collects for the following purposes:
- Account management: Creating and maintaining your account, verifying your identity, and keeping your account details current and accurate.
- Processing PKR transactions: Handling deposits, withdrawals and in-platform PKR transfers associated with your gaming activity.
- Providing games and betting services: Delivering the sports betting, Live Casino, Poker, Slots and Fish Games services you have registered to use.
- Customer support: Responding to your queries, resolving account issues and communicating important account information to you.
- Security and fraud prevention: Detecting and investigating suspicious activity, protecting against fraud, account takeover attempts and prohibited conduct as defined in our Terms and Conditions.
- Responsible gaming: Applying the deposit limits, time reminders and self-exclusion preferences you have set on your account, and monitoring for patterns that may indicate problem gambling.
- Platform improvement: Analysing aggregate (non-personal) usage data to improve the performance, reliability and usability of the 888poker platform.
- Legal and compliance obligations: Retaining records as required to comply with applicable law and to respond to lawful requests from authorities.
No marketing without consent: 888poker does not send marketing emails or promotional messages without your explicit opt-in. You can manage your communication preferences in your account settings at any time.
5. PKR Payment Data and Financial Information
Payment information associated with your PKR deposits and withdrawals is handled with a higher level of care than general account data. Here is specifically how payment data is managed on 888poker:
- JazzCash and Easypaisa: When you deposit using these services, the transaction is handled through the payment provider's own secure system. 888poker receives confirmation of the deposit amount and a transaction reference, but does not store your full JazzCash or Easypaisa PIN, wallet password or complete account number.
- Bank transfers and Raast: Bank account names and Raast IDs used for deposits are recorded for the purpose of matching incoming payments and processing withdrawals to the same source. Full bank account numbers are not retained beyond what is necessary for the specific transaction.
- Card payments: Card transactions are processed through a third-party payment gateway. 888poker does not store full card numbers. Only a partial card reference (typically the last four digits) may be retained for withdrawal matching purposes.
All payment data retained by 888poker is stored in encrypted form. Access to payment records is restricted to finance and compliance staff who require it for their role.
6. When and With Whom We Share Your Data
888poker does not sell your personal data. We do not share your information with third parties for their own commercial or marketing purposes. We share personal data only in the following limited circumstances:
- Payment processors: Transaction data is shared with JazzCash, Easypaisa, Raast, banks and card payment gateways as necessary to process your PKR deposits and withdrawals.
- Identity verification partners: Where identity verification services are used, relevant documentation and identity data may be shared with the verification service provider for the sole purpose of completing the check.
- Platform technology partners: Game providers and platform infrastructure suppliers may receive technical data (such as session identifiers) needed to deliver their services. These partners are bound by data protection obligations and are not permitted to use your data for their own purposes.
- Legal obligations: We may disclose personal data if required to do so by applicable law, court order or a lawful request from a relevant authority. We will not disclose more than is legally required.
- Fraud prevention: In cases of suspected fraud, money laundering or other serious prohibited conduct, relevant data may be shared with financial institutions or authorities involved in the investigation.
In all cases where data is shared with third parties, those parties are required to handle your data securely and to use it only for the purpose for which it was shared.
7. Cookies and Local Storage
888poker uses cookies and local browser storage to make the platform function correctly and to maintain your login session. Cookies are small text files stored on your device when you visit the website.
Types of Cookies Used
| Cookie Type |
Purpose |
Can Be Disabled? |
| Essential / Session |
Keeps you logged in during your session, maintains your account state and game progress within an active session. |
No — required for the platform to function |
| Functional |
Remembers your preferences such as language, display settings and previously chosen responsible gaming options. |
Yes — disabling may affect your experience |
| Analytics |
Collects aggregate, non-personal usage data to help us understand how the platform is used and where improvements are needed. |
Yes — disabling does not affect platform functionality |
You can manage or delete cookies through your browser settings. Disabling essential session cookies will prevent you from logging in. For other cookie types, disabling them will not prevent you from using the platform but may affect certain preferences being remembered between sessions.
8. How Long We Keep Your Data
888poker retains personal data for as long as your account is active and for a period after account closure as required to meet legal, compliance and dispute resolution obligations.
- Active account data: Retained throughout the life of your account to enable account management, support and transaction history access.
- Transaction records: PKR deposit and withdrawal records are retained for a minimum period to comply with financial record-keeping requirements. Exact retention periods are determined by applicable regulations.
- Support communications: Retained for a reasonable period after the conversation closes to allow follow-up queries and for quality assurance purposes.
- Closed account data: Following account closure, personal data is retained for the minimum period required by law before secure deletion or anonymisation is carried out.
When data is no longer required, it is either permanently deleted or anonymised so that it can no longer be associated with you as an individual.
9. How We Protect Your Data
888poker implements technical and organisational measures to protect your personal data against unauthorised access, loss, modification or disclosure. These measures include:
- Encryption in transit: All data transmitted between your device and 888poker's servers is encrypted using HTTPS/TLS. This protects your login credentials, account data and payment information from interception during transmission.
- Encrypted storage: Sensitive data stored in 888poker's systems, including payment references and identity documents, is stored in encrypted form.
- Access controls: Access to personal data within 888poker's internal systems is restricted by role. Staff can only access the data they need for their specific function.
- Account security features: You can set a PIN lock on your account, which is particularly useful if you share a device with others. Two-step login features, where available, add an additional layer of protection to your account.
While 888poker takes these precautions seriously, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone.
10. Your Rights Over Your Personal Data
As a registered 888poker player, you have the following rights regarding the personal data we hold about you:
- Right of access: You can request a copy of the personal data 888poker holds about you at any time.
- Right to correction: If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct or update it. Some updates (such as mobile number changes) can be made directly in your account settings; others require you to contact support with supporting documentation.
- Right to deletion: In certain circumstances you may request that we delete your personal data. Note that some data must be retained for legal and compliance reasons even after account closure — in these cases we will explain what data must be retained and why.
- Right to restrict processing: You may ask us to temporarily restrict how we use your data in certain circumstances, such as while a dispute is being resolved.
- Right to data portability: Where technically feasible and legally applicable, you can request that your personal data be provided in a structured, commonly used format.
To exercise any of these rights, contact the 888poker support team. Requests are processed within a reasonable timeframe. We may ask you to verify your identity before processing a request to ensure we are responding to the correct account holder.
11. Minors and Under-Age Users
888poker is strictly an 18+ platform. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that an account has been created by a person under 18, the account will be immediately closed, all associated personal data will be securely deleted (subject to any legal retention requirements), and any deposited funds will be returned to the original payment method.
If you believe a minor has created an account on 888poker using false age information, please contact our support team immediately so we can investigate and take the appropriate action.
12. Changes to This Privacy Policy
888poker may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to the way we describe our data practices. When changes are made, the "last updated" date at the top of this page will be updated.
For material changes — changes that meaningfully affect how your personal data is used or what rights you have — we will notify registered players via an in-account notification before the changes take effect. Your continued use of 888poker after a policy update constitutes acceptance of the revised policy.
If you disagree with any changes to this Privacy Policy, you have the right to close your account. Pending PKR balances will be processed back to your registered payment method following standard withdrawal procedures.