888poker FAQ – Answers for Pakistani Players

You must be 18 years of age or older to register and use 888poker. This applies to all functions — registration, deposits, playing games, placing bets and withdrawals. Age verification may be requested before processing your first withdrawal. Accounts found to belong to players under 18 are closed immediately. 888poker is an adult entertainment platform and applies this requirement strictly.

No — 888poker operates a strict one-account-per-person policy. Creating duplicate accounts is a breach of the Terms and Conditions and will result in all associated accounts being reviewed and potentially closed. If you've lost access to your existing account — forgotten password, changed mobile number or any other reason — contact the support team to recover it rather than registering fresh. Your original account history and PKR balance are preserved.

On the Login page, tap "Forgot Password" below the password field. Choose whether to reset via your registered mobile number or email. A one-time reset code is sent to your chosen contact — enter it and select a new password. The process typically takes under two minutes. If you no longer have access to your registered mobile number or email, contact the 888poker support team who can verify your identity through alternative means.

Log in and go to your account settings. There you can update your registered mobile number. You'll need to verify both the old and the new number to complete the change. It's important to keep your registered number current — it's used for OTP verification, withdrawal confirmations and password resets. If you've already lost access to your old number before updating, contact support with your account details to complete the change.

888poker supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and other mobile wallets. All deposits are processed in PKR — there are no currency conversions or foreign exchange charges. JazzCash and Easypaisa are the most commonly used options for Pakistani players and deposits via these methods typically arrive in your 888poker wallet within seconds. Full details including minimum deposit amounts are on the Deposit page.

JazzCash and Easypaisa deposits to 888poker typically process within seconds of a successful mobile wallet transaction. If your deposit hasn't appeared in your account after five minutes, first confirm the transaction was completed successfully on your JazzCash or Easypaisa app. If the transaction shows as complete on your end but the PKR balance hasn't updated in your 888poker wallet, contact support with the transaction reference number.

A deposit can be declined for several reasons: insufficient balance in your JazzCash or Easypaisa wallet; your bank card declining an online transaction due to its security settings; a daily deposit limit you've set in your 888poker responsible gaming settings being reached; or a temporary issue with your chosen payment method's network. Try the deposit again with sufficient balance, or switch to an alternative payment method. If the problem persists, contact the 888poker support team.

888poker requires that the name on your payment method matches the name on your 888poker account. This is a security requirement to prevent unauthorised use of someone else's payment details. When registering, use your real full name exactly as it appears on your CNIC — this is the name that will be cross-checked at withdrawal. Name mismatches are the most common reason withdrawals are held for review.

Log in to your account and navigate to the withdrawal section. Select your preferred withdrawal method — JazzCash, Easypaisa, Raast or bank transfer — enter the PKR amount you want to withdraw and confirm. Withdrawals to JazzCash and Easypaisa are typically processed within a few hours during normal operating periods. Bank transfers may take one to two business days depending on your bank's processing schedule.

Withdrawals can be held for a few common reasons: your account identity hasn't been fully verified yet (age or name verification pending); there's a name mismatch between your 888poker account and your payment method; your balance includes bonus funds that haven't yet met the wagering requirement; or this is your first withdrawal and a standard security check is in progress. Log in to check your account notifications for specific guidance, or contact the support team with your withdrawal reference number.

Minimum and maximum withdrawal amounts vary by payment method and account level. The current limits for each method are displayed on the withdrawal page when you're logged in. PKR withdrawal limits can increase over time as your account history grows. If you need to withdraw an amount above your current limit, contact the support team to discuss your options.

Log in and go to the Betting or Bet section. Cricket markets — including Pakistan Super League, international T20s, ODIs and Test matches — are listed under the cricket category. Select the match you want to bet on, choose your market (match winner, top batsman, total runs and more), enter your PKR stake and confirm. For live in-play betting, the same sections show live markets updating in real time throughout the match.

During PSL season, 888poker offers a wide range of markets per match including match winner, toss winner, top run scorer, top wicket taker, first wicket method, player performance specials and over/under runs at various points in the innings. Live in-play markets update ball by ball throughout each PSL fixture. The number of available markets can vary between group-stage games and knockout rounds.

In addition to Cricket and PSL, 888poker covers Football leagues including international fixtures and major club competitions, as well as Esports markets covering popular global tournaments. The full list of available sports and current betting markets is in the Betting and Bet sections of the platform. Sports coverage and available markets may vary by time of year and ongoing events calendar.

The Live Casino section features live-streamed tables hosted by real dealers running 24/7. Available games include Baccarat, Roulette, Blackjack, Teen Patti and various table game show formats. All Live Casino games are played with your PKR account balance. Minimum and maximum PKR stakes vary by table — lower-stake tables are available alongside higher-stakes VIP rooms.

Live Casino streams require a stable internet connection. If your stream is buffering, first check your connection — switching from Wi-Fi to your mobile data network (or vice versa) often resolves it. Refreshing the page usually reconnects the stream within a few seconds. Any active bets placed before a connection drop are recorded on the server side — your PKR bets are safe regardless of your local stream quality. If a game round was interrupted and you're unsure about the outcome, check your bet history in your account.

Fish Games are fast-paced shooting games where you aim at different fish and sea creatures to earn PKR prizes based on their point values and your current stake level. They're popular among Pakistani players for their quick session format — a round can be completed in a few minutes. Stakes are flexible and work from your PKR wallet balance. Fish Games are available in the Game Lobby alongside all other 888poker titles.

No — 888poker uses a single unified PKR wallet across the entire platform. Your balance is the same whether you're at a Live Casino table, placing a Cricket bet, playing a slot in the Game Lobby, sitting at a Poker table or playing Fish Games. There are no separate wallets per product area and no internal transfer process needed. Whatever PKR is in your account, it's available everywhere simultaneously.

New 888poker accounts are eligible for a welcome bonus on their first PKR deposit. The bonus amount is credited to your account after the qualifying deposit lands. All welcome bonuses are subject to a wagering requirement — this means you need to wager a specified multiple of the bonus amount before the bonus converts to withdrawable PKR. The specific bonus offer, PKR amounts, qualifying deposit minimums and wagering requirements are displayed in your account promotions section after registration. Always read the full terms before opting in.

A wagering requirement — sometimes called a playthrough requirement — is the total PKR amount you need to bet before a bonus converts to real, withdrawable PKR. For example, a PKR 1,000 bonus with a 20x wagering requirement means you'd need to place PKR 20,000 in qualifying bets before that bonus PKR becomes withdrawable. Different games may contribute different percentages towards the wagering requirement — this is specified in the individual promotion terms. Checking the terms before claiming any bonus is always the right move.

There are a few reasons a bonus might not appear immediately: the deposit didn't meet the minimum qualifying amount for the promotion; you opted out of bonuses during registration; the promotion had an opt-in step that wasn't completed before depositing; or the bonus has a short processing delay. Check the promotion terms in your account to confirm the qualifying conditions were met. If everything looks correct but the bonus still hasn't appeared after 30 minutes, contact support with your deposit reference.

Use a strong, unique password that you don't use for any other service. Enable the account PIN lock in your settings if you share your device. Log out after every session on shared devices. Never share your password or OTP codes with anyone — 888poker staff will never ask for your password. If you receive a message claiming to be from 888poker asking for login credentials, do not respond and report it to support immediately. Regularly review your account login history for any activity you don't recognise.

Change your password immediately from the account settings page. If you can't log in at all, use the forgotten password reset process on the Login page. Contact the 888poker support team straight away with as much detail as possible about what you've noticed — unusual login times, unrecognised transactions or changes to your account details. The team can review your account activity log and take steps to secure your account.

Log in and go to account settings. Find the Responsible Gaming section and select Deposit Limits. You can set a daily, weekly or monthly PKR cap. The limit takes effect immediately once saved. Reducing a limit is instant. Increasing a limit requires a mandatory waiting period before it comes into force — this is intentional and prevents impulsive decisions during a session. Full guidance on all available tools is on the Responsible Gaming page.

In your account settings under Responsible Gaming, you can activate a temporary break for a period you choose — from 24 hours to several weeks. During a break, gaming and deposit functions are suspended but your account stays open and your PKR balance is preserved. The break period cannot be shortened once started. For a longer-term commitment, self-exclusion is also available — this closes gaming access for an extended binding period. More information is on the Responsible Gaming page.

888poker is designed for adults aged 18 and above who enjoy online gaming and sports betting as a form of entertainment within a budget they can comfortably afford to spend. It is not suitable for people under 18, people recovering from problem gambling, or anyone who cannot afford to lose the PKR they would deposit. If gaming is causing financial stress or affecting your daily life, use the responsible gaming tools in your account settings or take a break. See the Responsible Gaming page for full guidance.